At ok plus, we believe that gaming should always be a fun and controlled activity. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform.
We give every Filipino player practical controls to keep gaming enjoyable and within healthy boundaries.
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately, while raising it includes a short cooling-off period to protect you from impulsive decisions. This tool is one of the most effective ways to keep your spending predictable and within your personal budget.
You can set a session duration reminder so the platform alerts you when you have been playing for a set amount of time. This gentle nudge helps you stay aware of how long you have been logged in without disrupting your experience. Taking regular breaks is a healthy habit that keeps gaming fun rather than compulsive. You can adjust or remove reminders at any time through your account preferences.
If you feel you need a longer break, our self-exclusion feature lets you temporarily or permanently close your account. During a self-exclusion period, you will not be able to log in, deposit, or receive any promotional communications from us. We take self-exclusion requests seriously and process them promptly. Contact our support team at [email protected] to activate this option at any time.
Your account dashboard gives you a clear view of your gaming and transaction history at any time. Reviewing your activity regularly is a simple but powerful way to stay honest with yourself about your habits. You can see deposits, withdrawals, session durations, and game history all in one place. Transparency in your own data is the first step toward responsible play.
Reality check notifications pop up at intervals you choose, showing you how long you have been playing and your net result for the session. These prompts are designed to keep you grounded and help you make conscious decisions about whether to continue or stop. They are not intrusive — you simply acknowledge the message and carry on or log out. Small moments of reflection can make a big difference over time.
Our support team is available around the clock to assist with any responsible gaming concern, no matter how small it may seem. Whether you need help setting a limit, understanding your options, or simply want to talk through a concern, we are here. You can reach us at [email protected] and expect a prompt, non-judgmental response. Your wellbeing always comes first at ok plus.
Recognising the early warning signs is the most important step toward getting back in control. Here are the key signals to watch out for.
If you or someone you know is experiencing any of the signs above, please reach out for support. Problem gambling is a recognised condition and professional help is available across the Philippines.
Seeking help is a sign of strength, not weakness. You do not have to face this alone.
Whether you want to set your limits now, check our FAQ, or simply log in and enjoy the platform responsibly, the choice is always yours.